Litigation Assistant

3 hours ago


Tamworth, Staffordshire, United Kingdom GB - Global Full time
About the Role

We are seeking a highly motivated and organized Litigation Assistant to join our team at GB - Global. As a Litigation Assistant, you will be responsible for managing claims, conducting initial enquiries, and making telephone calls to clients, third parties, and their motor insurers.

Key Responsibilities
  • Open claims on the case management system and conduct initial enquiries.
  • Make telephone calls to clients, third parties, and their motor insurers.
  • Work within and support the team in achieving and maintaining full compliance with all office protocols, client service level agreements, and client key performance indicators.
  • Ensure full compliance with all office protocols, client service level agreements, and client key performance indicators on all own handled claims.
  • Assist in general team administrative duties.
Requirements
  • Enthusiastic and positive person with a can-do approach.
  • Strong communication skills and good telephone manner.
  • Ability to cope under pressure and respond to demands.
  • Adaptable to change.
  • Problem-solving approach.
  • Good organizational skills.
  • Self-motivation and good use of initiative.
  • Ability to work independently and as part of a team.
What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including a minimum of 25 days holiday, plus bank holidays, and the option to buy extra days, a defined contribution pension scheme, life insurance, income protection, health cash plan or private medical insurance, and many more.

Our Commitment to Diversity and Inclusion

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that diversity and inclusion are essential to our success and are committed to making our workplace a place where everyone can thrive.



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