IT Support Specialist Apprenticeship
17 hours ago
We are seeking a highly motivated and enthusiastic individual to join our team as an IT Support Specialist Apprentice. As an apprentice, you will work alongside experienced professionals to gain hands-on experience and valuable knowledge in various IT support areas.
Key Responsibilities- Setting up client accounts and passwords using Windows Group Policy Management for Office 365.
- Effectively communicating with clients to offer technical advice and guidance.
- Utilizing troubleshooting tools to resolve technical issues.
- Performing stress tests and diagnostics to ensure equipment operates flawlessly.
- Configuring and installing hardware both virtually and physically.
You will receive full training and support from your workplace mentor and from our team at Baltic Apprenticeships. Our training program is designed to provide you with the skills and qualifications you need to succeed in the IT industry.
Benefits- Competitive salary of £16,000 per annum.
- Option to work on call with an additional £200 per week.
- Monday to Friday, 8:30 am to 5:30 pm with a 1-hour lunch break.
- 20 days holiday plus 8 bank holidays.
- £15 weekly food budget from ASDA.
- Supportive working environment.
- Staff nights out.
- Great internal progression opportunities.
- Driving Licence is required due to the nature of the role.
- Customer Service experience is desired.
- Ability to communicate well over the phone and face-to-face.
- Can work well within a team and independently.
- Passionate about IT and technology.
- Experience with building PCs is desired.
- A Grade 4 in Maths and Grade 5 in English at GCSE is required for this role.
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