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CAD Support Specialist

3 months ago

Preston, Lancashire, United Kingdom Experis IT Full time
Job Overview

Computer Aided Design (CAD) Support
Location: Hybrid
Salary: £45,000-£55,000 + Benefits

Experis IT is a leading player in the defence and information security sector, dedicated to providing top-notch services and solutions.

We are seeking a skilled CAD Support Specialist to enhance our team, offering a hybrid working model that promotes flexibility and productivity.

Key Responsibilities:

  • Manage incidents and requests related to CAD services, ensuring effective end-user support for CAD toolsets.
  • Oversee the development, integration, testing, certification, and deployment of new and updated CAD toolsets.
  • Handle security incidents, focusing on vulnerability remediation and reporting.
  • Support activities related to license renewals, purchasing, hosting, and utilization monitoring.
  • Facilitate the transition of services into a defined service model through Operational Readiness Reviews (ORR).
  • Implement access management through application configuration or Active Directory.
  • Conduct infrastructure monitoring, including hardware evaluation, testing, and performance tracking.
  • Create and maintain stakeholder lists while assisting in communication initiatives.
  • Ensure IT governance compliance, adhering to established IT and security policies.

Required Skills and Experience:

Essential:

  • Proficient understanding of engineering CAD toolsets, primarily Siemens NX, with secondary knowledge of Dassault Systèmes CATIA V5.
  • A diverse engineering background with insights into the design community.
  • Familiarity with the complete lifecycle of both hardware and software.

Desirable:

  • Knowledge of ITIL V4 terminology is advantageous.

This role presents an exciting opportunity to contribute to a dynamic team within a reputable organization.