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Sales and Customer Service Representative
2 months ago
We are seeking an experienced administrator to join our team as an Internal Sales Representative. This role will involve handling customer enquiries, requests, and fielding accordingly, managing multiple outlook inboxes, and placing orders with HQ in USA and expediting these orders where necessary.
Key Responsibilities:- Handle customer enquiries, requests, and fielding accordingly; manage multiple outlook inboxes
- Place orders with HQ in USA and expedite these orders where necessary
- Problem solve and troubleshoot for the benefit of our customers
- Produce and progress sales quotations when required
- Keep precise records of discussions or correspondence with customers using appropriate systems and any plans relating to customer
- Collaborate with internal and external departments (worldwide) to improve quality of service
- Support good working relationships and attain excellent customer approval
- Produce invoices and follow end of month procedures
- Perform administrative duties as required within the role to include pricing sheets, quotes log, scanning
This is an exciting opportunity for an experienced administrator to join our team and contribute to the success of our company.
