Customer Solutions Advisor

3 weeks ago


Newton Abbot, Devon, United Kingdom Homebase Full time

Customer Solutions Advisor - Homebase

Become a vital member of our team as a Customer Solutions Advisor at Homebase, where you will be instrumental in delivering exceptional service while assisting clients in selecting their ideal kitchen and bedroom designs. In this role, you will focus on comprehending client requirements, offering creative solutions, and ensuring a smooth customer experience.

Key Responsibilities:

  • Provide outstanding service throughout the Homebase customer experience
  • Assist and mentor fellow team members
  • Develop innovative solutions for client projects
  • Advocate for various services available at Homebase
  • Uphold showroom standards and promotional activities
  • Ensure accurate maintenance of customer information

Qualifications:

  • Prior experience in a sales-driven environment
  • Expertise in customer engagement and CAD design
  • Excellent communication and relationship-building abilities
  • Strong commercial insight and self-driven

Perks:

  • Attractive commission structure
  • Generous vacation allowance and employee discounts
  • Company pension plan, life insurance, and health benefits
  • Performance-based bonuses


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