Medical Transcription Specialist

4 weeks ago

Scarborough, North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

Position Overview

We are pleased to announce a rewarding opportunity for a dedicated and proactive individual to become a part of our supportive team as a Medical Transcription Specialist, collaborating closely with the Child Health Medical Secretary team.

The ideal candidate will be a self-starter who thrives in both independent and team-oriented environments. Proficiency in audio transcription, particularly with intricate digital dictation, is essential.

Candidates should possess a minimum of GCSE English Language at Grade C or above, or an equivalent qualification. Additionally, a recognized typing qualification at RSA II standard (or equivalent) is required, along with prior clerical or administrative experience, ideally within a healthcare or customer service context.

We pride ourselves on fostering a warm and inviting workplace culture and eagerly await your application.

For further inquiries, please reach out for more information.

Key Responsibilities

  • Transcribing outpatient clinic notes, discharge summaries, and various administrative correspondence.
  • Managing dictation and appointment scheduling.
  • Performing filing, photocopying, and other administrative duties as required.
  • Providing typing and administrative assistance to the medical secretariat as needed.
  • Addressing routine internal telephone inquiries.
  • Handling confidential matters with professionalism and sensitivity.

About Our Organization

Employee Benefits

We offer a comprehensive range of benefits to support our staff, including:

  • Access to the NHS Pension Scheme, which provides substantial retirement benefits, including a lump sum and pension for dependents.
  • 27 days of annual leave, increasing to 33 days based on NHS Trust service.
  • A generous relocation package of up to 30% of salary (capped at £18,000) for hard-to-fill positions requiring relocation.
  • Various types of paid and unpaid leave for both emergency and planned absences.
  • Confidential support and advice on personal, work, family, and relationship matters, available 24/7 through our Employee Assistance Programme.
  • NHS Car Lease and Cycle to Work schemes.
  • Extensive learning and development opportunities.
  • Discounts on dining, travel, shopping, entertainment, and financial services from a variety of providers.

For more information on the extensive benefits we provide, please refer to our dedicated Staff Benefits pages.

Job Responsibilities

A detailed description of the role is available in the attached documentation.

Working with Us

Our organization is guided by values co-developed with our staff: we are kind, we are open, and we strive for excellence.

We are committed to building a diverse workforce that reflects our communities. We welcome applications from all individuals and work with our Staff Networks to enhance the diversity of our applicant pool. If you require any accommodations to make the application process more accessible, please let us know.

We are open to discussing flexible working arrangements from the outset of your employment, recognizing that it may not be suitable for every role, but we aim to be supportive where possible.

Commitment to Armed Forces Personnel

We proudly hold the Gold Award from the Defence Employer Recognition Scheme, demonstrating our commitment to supporting all Defence personnel, including assistance with employment applications.

COVID-19 Vaccination Guidance

Our organization continues to strongly encourage staff to receive COVID-19 vaccinations, as this remains our best defense to protect our patients and staff.

Qualifications and Experience Required

Essential

  • GCSE Maths and English at grade C or above, or equivalent.
  • Strong written and verbal communication skills.
  • Excellent keyboard proficiency.

Desirable

  • Administrative qualification equivalent to NVQ Level 3 or relevant experience.
  • Proficiency in word processing - RSA II (or equivalent).
  • Typing skills - RSA II (or equivalent).

Experience and Knowledge

Essential

  • Prior clerical or administrative experience.
  • Experience in a customer-focused environment.
  • Familiarity with various IT applications, including Microsoft Office.

Desirable

  • Knowledge of office procedures and applications.
  • Understanding of medical terminology.

Skills and Attributes

Essential

  • Strong communication skills, both verbal and written.
  • Proficient audio typist with the capability to accurately transcribe complex audio recordings.
  • Good organizational abilities.
  • Capacity to learn new practices and information quickly.
  • Flexibility and adaptability to changing demands.
  • Ability to collaborate effectively with team members.
  • Capability to work independently and maintain composure under pressure.

Desirable

  • Strong organizational skills.

Personal Qualities

Essential

  • Ability to work collaboratively within a team.
  • Capacity to thrive in a fast-paced environment while remaining calm during busy periods.
  • Willingness to demonstrate flexibility and adaptability to service needs.

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