Customer Service Representative

7 days ago


Goole, East Yorkshire, United Kingdom XPO TRANSPORT SOLUTIONS UK LIMITED Full time
About the Role

XPO Transport Solutions UK Limited is seeking a highly skilled and motivated Customer Service Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Proactively identify and resolve customer issues in a timely and efficient manner
  • Analyze recurring issues and develop effective solutions to prevent future occurrences
  • Handle claims and customer inquiries with professionalism and empathy
  • Monitor and analyze customer feedback to improve service quality
Requirements
  • Previous experience in a customer-facing role, preferably in a logistics or distribution environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in Microsoft Office applications, including Word and Excel
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

XPO Transport Solutions UK Limited is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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