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EMEA Accounts Receivable Specialist
3 months ago
John Guest
At John Guest, we are dedicated to excellence in our field. Our innovative solutions cater to various markets, enhancing the lives of our customers while ensuring sustainable practices. As a global leader, we operate numerous facilities worldwide, committed to growth and a positive impact on our community.
Company Culture
We pride ourselves on being a dynamic organization where every employee can make a significant contribution. Our culture fosters creativity and encourages our team members to challenge conventional methods. We value Safety, Passion, Integrity, Reliability, and Innovation, which guide our collaborative efforts. We are committed to diversity and inclusion, ensuring a safe and supportive environment for all.
Key Responsibilities
- Manage the posting and allocation of customer payments.
- Compile and distribute statements, invoices, and proof of deliveries.
- Engage with EMEA customers through professional communication channels.
- Review and update customer master data, coordinating with internal teams as necessary.
- Utilize credit agency reports to assess and recommend appropriate credit limits for customer accounts.
- Oversee the setup of direct debit collections.
- Ensure accurate and timely filing of departmental documentation.
- Resolve queries efficiently and escalate issues to relevant teams or management.
- Implement credit holds on customer accounts when necessary.
- Collaborate with internal departments including Warehouse, Customer Services, and Commercial teams.
- Manage order processing, including the release of orders.
- Handle sensitive financial information with confidentiality.
- Oversee EMEA intercompany accounts and manage dunning processes.
- Process e-invoicing and conduct credit checks on potential clients.
- Contribute to initiatives aimed at enhancing the efficiency of the Accounts Payable team.
- Work closely with the Finance team on customer account due diligence, terms, reconciliations, and payment recovery.
- Assist with additional duties as required.
Required Skills and Qualifications
- Proficient in SAP (AP), MS Office, and SAP Concur.
- Ability to work under pressure and manage multiple stakeholders effectively.
- Exceptional written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Excellent interpersonal and collaboration abilities.
- Proficient in Excel and capable of handling large data sets.
- Minimum of 3 years of experience in Credit Control is preferred.
- Fluency in Spanish is essential; proficiency in French is a plus.
What We Offer
- Competitive salary package.
- Generous holiday allowance.
- Flexible holiday buy/sell options.
- Recognition and rewards program.
- Opportunities for professional development.
- Employee Assistance Program.
- Cycle to Work and Tech Scheme.
John Guest is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. Your information will be handled confidentially in accordance with data protection regulations.
