Academic Engagement Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time
Academic Engagement Specialist

Are you driven by the impactful nature of education? Do you have a knack for empathy and a talent for fostering professional connections? Join GBS Global Applied Knowledge as an Academic Engagement Specialist, where you will be instrumental in guiding students through their educational experiences.

In this position, you will work closely with the Head of Student Engagement, Student Success Advisors, and faculty members to assist students in navigating obstacles and rekindling their commitment to their studies. Your main goal will be to improve student retention metrics and support their advancement throughout their academic journeys at GBS.

Note: This role does not provide sponsorship.

Key Responsibilities
  • Support disengaged students in resuming effective study habits.
  • Engage in outreach efforts to uncover barriers to student participation.
  • Keep precise records of student interactions.
  • Collaborate with relevant parties to create customized plans for student achievement.
  • Follow professional standards when addressing students who are not attending.
  • Assist in the administration of surveys and data collection for analytical purposes.
  • Facilitate onboarding and enrollment processes as required.
  • Ensure coverage of the Engagement Specialist role across all GBS locations.
Qualifications
  • Bachelor's degree with an understanding of safeguarding regulations.
  • Previous experience in supporting students in higher education.
  • Excellent communication skills with the capacity to engage a diverse range of individuals.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Proficiency in Microsoft Office and a high level of computer literacy.

This job description outlines the responsibilities and qualifications for the Academic Engagement Specialist role. Duties may evolve based on the organization's needs.

Additional Information

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