Customer Support Specialist
4 weeks ago
We are excited to announce an opportunity for a **Customer Support Specialist** who is fluent in French to become a part of our dedicated team. If you possess strong communication skills in both French and English and have a passion for delivering outstanding customer support, this position may be an excellent fit for you
Position Overview:- Handling inquiries via phone, email, and other communication channels from our valued customers
- Maintaining a high level of service while managing a busy workload
- Collaborating with management and various departments to address customer concerns
- Upholding the brand's reputation by ensuring customer satisfaction
- Communicating effectively with customers in French through written correspondence
- Attractive compensation with opportunities for salary growth
- Generous leave policy, including additional public holidays
- Extensive training and professional development programs
- Possibility of remote work following an initial training period
- Opportunities for career progression within the organization
- Proficiency in French (both written and spoken)
- Excellent written communication abilities in English and French
- Flexibility to work varied hours, including some weekends
- A positive mindset and eagerness to learn and advance
If you are committed to providing exceptional service and are eager to enhance your skills in a vibrant work environment, we encourage you to consider this opportunity
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