Strategic Operations Manager

5 days ago

Oxford, Oxfordshire, United Kingdom Sodexo Full time
About the Role

We are seeking a highly skilled and experienced Strategic Operations Manager to join our team at Sodexo. As a key member of our operations team, you will be responsible for providing exceptional support to our Account Managers and ensuring operational excellence across our Southern Independent Schools Division.

About the Job

  • Provide strategic support to Account Managers to drive business growth and improve operational efficiency.
  • Develop and implement effective business plans to achieve revenue targets and improve client satisfaction.
  • Build and maintain strong relationships with clients and stakeholders to identify new business opportunities and drive sales growth.
  • Lead and manage a team of operations staff to ensure seamless delivery of services and achieve high levels of customer satisfaction.
  • Collaborate with cross-functional teams to identify and implement process improvements and drive business innovation.

About You

  • Proven track record of success in a similar role in a multi-site business.
  • Strong business acumen and ability to develop and implement effective business plans.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with clients and stakeholders.
  • Ability to lead and manage a team to achieve high levels of customer satisfaction and drive business growth.
  • Strong analytical and problem-solving skills with the ability to identify and implement process improvements.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development programs.

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