Field Operations Specialist
6 days ago
Job Overview:
Custom Intelligent Security is seeking a highly skilled Professional Services Engineer (PSE) to support technical tasks and ensure smooth operations. The PSE will assist the Professional Services Manager in managing the Technical Helpdesk and overseeing technical projects.
Key Responsibilities:
- Support the PSM in implementing new processes for the Professional Services Team.
- Manage technical work, including system migrations, upgrades, and remote support.
- Develop project plans, coordinate with teams, and mitigate risks.
- Customize solutions to fit client needs, including scripting and software development.
- Provide technical support for commercial and aftercare teams.
- Knowledge of security products, SQL, networks, SaaS, and Windows troubleshooting.
- Experience with MS Office and Structured Cabling Systems.
Desired Skills and Qualifications:
- Certifications: Genetec, Lenel, Gallagher, CCURE 9000, MCSE, CCNA.
- Experience with MS SQL, JavaScript, Python, C++, PowerShell, SDKs, APIs, AXIS.
Benefits and Perks:
- Competitive compensation package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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