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Job Overview
An exciting opportunity has emerged within the Gynaecology Team at the Women's Centre for the role of Assistant Patient Pathway Coordinator.
This position is designed to support the successful candidate through a structured competency framework, allowing progression from a Band to a higher Band level.
The ideal applicant will be well-organized, adaptable, and a strong team player. Exceptional customer service skills and a willingness to learn are essential for expanding their responsibilities and advancing within the pay scale.
Additionally, the candidate must be open to covering a day-a-week service as needed.
Main Responsibilities
The individual in this role will be responsible for providing cross-cover within the Gynaecology Administrative team, as directed by the Team Leader, based on daily service requirements.
Patient administration is crucial to the patient journey and plays a significant role in supporting clinical teams to deliver high-quality care, ultimately enhancing the patient experience. Efficient patient administration ensures a high standard of data quality and optimizes the use of resources.
The post holder will assist in delivering a professional, comprehensive, and efficient administrative service to all patients and department members. This includes supporting both clinical and administrative teams in providing a thorough administrative service. Key tasks will involve managing waiting lists, validating pathways for specialties in line with the Elective Access Policy, adhering to Cancer waiting time targets, and communicating appointment and admission-related information to patients and caregivers.
About Our Organization
Oxford University Hospitals NHS Foundation Trust is among the largest NHS teaching trusts in the UK, offering a diverse range of general and specialized clinical services while serving as a hub for medical education and training.
Our values, standards, and behaviors shape the quality of clinical care we provide and the professional relationships we cultivate with our patients, colleagues, and the broader community.
We are committed to Delivering Compassionate Excellence, emphasizing our core values of compassion, respect, learning, delivery, improvement, and excellence.
These principles place patients at the center of our mission and are fundamental to the quality of healthcare we aspire to provide for ourselves and our loved ones.
