Revenue Director

4 weeks ago

London, Greater London, United Kingdom Maybourne Full time
Director of Revenue

We are seeking an exceptional Director of Revenue to join the Maybourne Corporate Office Revenue Management team.

About the Role

The Director of Revenue is responsible for maximizing revenue and profits, minimizing costs, and maintaining superior quality customer service across room, restaurant, and spa reservations, through all contact methods for one of Maybourne's London hotels.

Key Responsibilities

  • Provides revenue management functional expertise and leadership to general managers, property leadership teams, and market sales leaders.
  • Pricing and positioning across all distribution channels, proactive analysis, and decision-making, and promoting a 'revenue management' culture.
  • Oversees the processes associated with demand, revenue, budgeting, forecasting, and opportunity analysis (to include seasonality, competitive analysis, and positioning, market share, and displacement) and inventory management.
  • Identifies future opportunities and effectively communicates strategies to relevant areas in the Hotel and the Corporate Office.
  • Responsible for overseeing the management of the Reservations Sales Office, providing leadership, development, and communication of pertinent company and departmental information.
  • Responsible for developing and maintaining good relationships with suppliers, travel partners, and all other key stakeholders.

Requirements

  • Proven experience in revenue management.
  • Proficient in managing various distribution channels, including online travel agencies (OTAs), global distribution systems (GDS), and the hotel's own booking engine.
  • Familiarity with Opera Cloud, Oracle R&A, Salesforce, OTA platforms, Cendyn, and proficiency in Microsoft Office tools, including Excel, Word, and PowerPoint.
  • Strong project management skills with the ability to prioritize and execute multiple initiatives.
  • Have strong organisational and time management skills.
  • Demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our products and services.

Benefits

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme.
  • Salary Sacrifice.
  • Cycle to Work.
  • Holiday Trading.
  • Retail Discount.

Health and Wellbeing Support

  • Flu vaccination vouchers.
  • Eye test vouchers and contributions towards glasses.
  • 24-hour employee assistance helpline.
  • Recognition and Career Development.
  • Referral Scheme 'Introduce a Star' where you can earn up to £1,500.
  • Instant employee recognition and award programme with generous prizes.
  • Employee of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday.
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Perks

  • Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
  • Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
  • 50% Food and Beverage discount across the Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Staff Party, Annual Staff Children Party, etc.).
  • Wedding and Baby gifts.
  • Retirement functions.

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