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Contact Centre Executive

2 months ago

East Grinstead, West Sussex, United Kingdom Thrive International Full time

Job Summary

Thrive International is seeking a highly skilled and personable Customer Service Representative to join our team in a contact centre environment. As a Customer Service Representative, you will be responsible for delivering exceptional levels of customer service while handling various accounts and being extremely organized.

About the Role

This is a fantastic opportunity to work with a small, dedicated team and be part of a well-established company in the industry. You will be responsible for:

  • Providing exceptional customer service to various customers
  • Handling multiple accounts and being highly organized
  • Working closely with a small team to achieve customer satisfaction

About the Company

Thrive International is a respected and well-known company in the industry, servicing construction, logistics, and civil engineering projects across the UK. We are committed to delivering exceptional customer experiences and are looking for a talented individual to join our team.

Requirements

To be successful in this role, you should have:

  • A background in customer services, ideally in a contact or call centre environment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines

What We Offer

We offer a competitive salary package and excellent benefits, including:

  • To £27,000 package
  • Excellent benefits

Location

The role is based on site and is commutable from various locations in the UK.