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Transportation Operations Supervisor Trainee

2 months ago


StocktononTees, Stockton-on-Tees, United Kingdom Arriva Durham County Limited Full time
Transportation Operations Supervisor Job Overview:
  • Enforce Health and Safety Standards: Effectively implement the organization's Health and Safety Policy.
  • Adhere to Compliance Regulations: Ensure compliance with all legal health and safety requirements as outlined in the Arriva HS&E Management System.
  • Deliver Outstanding Service: Guarantee exceptional service delivery that aligns with stakeholder expectations and company policies.
  • Foster Key Business Relationships: Build essential partnerships for local performance and collaborate with relevant authorities.
  • Address Customer Feedback: Respond promptly and thoroughly to customer inquiries, taking necessary actions to prevent future issues.
  • Manage Lost Property: Handle lost property securely and efficiently.
  • Promote Company Values: Advocate for Arriva's values and support a culture of inclusivity within the organization.
  • Collaborate with Site Management: Work alongside the Site Manager to ensure adequate resources, capabilities, and competencies are in place.
  • Inspire Team Performance: Motivate and engage site teams to achieve high performance and effective collaboration.
  • Build Relationships with Stakeholders: Develop strong connections with key stakeholders, including trade unions.
  • Support Service Excellence: Contribute to exceptional service delivery and operational compliance.
  • Review Operations Continuously: Collaborate with the commercial team to continually assess networks and customer feedback.
  • Utilize Performance Management Tools: Employ business performance management tools for personal and team accountability.
  • Assist in Budget Development: Support the creation of the site's annual budget and business strategy.
  • Focus on Financial Performance: Monitor financial outcomes against the budget and recommend corrective actions for any shortfalls.
  • Enhance Processes and Systems: Identify and propose improvements to existing processes and systems.
  • Drive Operational Excellence: Act as a Change Agent and Value Creator to foster operational excellence through innovation.
  • Uphold Company Reputation: Promote Arriva's reputation and values in all business activities.
  • Aim for Leadership Development: Commit to the goal of becoming the Site Accountable Manager.

If you are passionate about transportation operations and seek growth in a dynamic environment, consider the opportunity to contribute to service delivery improvement and innovation efforts.

Arriva Durham County Limited is an equal opportunity employer dedicated to diversity and fostering an inclusive workplace for all employees.

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