Internal Communications Manager
7 days ago
About Victim Support
Victim Support is a leading charity that provides support to victims and survivors of crime. We are committed to delivering high-quality services that meet the needs of our clients.
Job Summary
We are seeking an experienced Internal Communications Lead to join our Design, Digital and Internal Communications team. This is a remote role that requires the successful candidate to be located in England or Wales.
Key Responsibilities
- Manage and update internal communication channels to ensure that staff and volunteers across England and Wales are informed of organisation news, successes, and strategy.
- Produce, commission, and edit copy adhering to brand and style guidelines for email communications and intranet articles.
- Develop and implement an engaging programme of webinars to update staff on new initiatives, training programmes, and other key engagement activities.
- Work closely with staff across the organisation to ensure self-generated content is of a high standard, adheres to brand and style guidelines, and is succinct, clear, and engaging.
- Advise colleagues on complex communication messages and form part of the wider communication team response in a major incident or crisis situation.
Requirements
- Significant experience of managing multi-channel internal communications, including intranet.
- Experience of writing concise, well-written, and engaging communications.
- Experience of reporting on key internal communication metrics.
- Experience of editing video content.
- Excellent interpersonal skills to liaise effectively at all levels.
- Strong personal integrity, reliable under pressure, and team ethos.
- Proven ability to demonstrate a commitment to Equality and Diversity, to influence people to achieve effective desired outcomes.
- Educated to degree level or equivalent professional qualification.
- Proficiency in English language.
What We Offer
- Flexible working options.
- 28 days annual leave plus Bank Holidays, rising to 33 plus Bank Holidays.
- An extra day off for your birthday.
- Pension with 5% employer contribution.
- Enhanced sick pay allowances, maternity, and paternity payments.
- High street, retail, holiday, entertainment, and leisure discounts.
- Access to our financial wellbeing hub and salary-deducted finance.
- Employee assistance programme and wellbeing support.
- Ongoing training and support with opportunities for career development and progression.
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