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Customer Service Representative for Timpson

2 months ago


Caerphilly, United Kingdom Timpson Ltd Full time

About Timpson Ltd

Timpson Ltd is a leading multi-service retail company that offers a wide range of services to its customers.

Job Summary

We are seeking a Retail Service Assistant to join our team at Timpson. As a Retail Service Assistant, you will be responsible for providing excellent customer service and assisting with various services offered by the company.

Key Responsibilities

  • Provide exceptional customer service to all customers
  • Assist with key cutting, watch and mobile phone repairs, photo processing, engraving, shoe repairs, and dry cleaning services
  • Work effectively as part of a team to achieve sales and customer service targets
  • Participate in ongoing training and development to improve skills and knowledge
  • Contribute to maintaining a clean and organized store environment

What We Offer

  • A competitive starting salary of £24,024
  • A realistic OTA uncapped bonus following a successful trial period
  • 40 hours of work over 5 days, including weekends, with some overtime available when trained
  • Excellent promotion prospects, with opportunities to progress within the company
  • A range of benefits, including free holiday homes, paid day off for a child's first day at school, and annual salary reviews

About the Role

This is an exciting opportunity to join a successful and growing company that offers a wide range of services to its customers. As a Retail Service Assistant, you will have the opportunity to develop your skills and knowledge, work with a talented team, and contribute to the success of the company.

Requirements

  • No experience is necessary, as full training and support will be provided
  • Able to work effectively as part of a team
  • Excellent communication and customer service skills
  • Ability to work flexibly, including weekends

How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please apply for this exciting opportunity to join the Timpson team.