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Processing and Customer Advisor

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time
Job Title: Processing and Customer Advisor

We are seeking a highly skilled and detail-oriented Processing and Customer Advisor to join our team at the NHS Business Services Authority. As a key member of our team, you will be responsible for processing prescriptions and providing exceptional customer service to our clients.

Key Responsibilities:
  • Analyzing and interpreting complex prescription information
  • Processing prescriptions accurately and efficiently
  • Providing excellent customer service to clients via phone, email, and letter
  • Working collaboratively with colleagues to achieve team goals
  • Staying up-to-date with changing policies and procedures
Requirements:
  • 3 GCSEs Grade C or above - Maths and English (or equivalent experience)
  • Good standard of PC and keyboard skills
  • Experience of data entry or processing
  • Ability to work quickly and accurately with an eye for detail
  • Excellent communication skills
What We Offer:
  • A permanent role with opportunities for career development
  • A competitive salary and benefits package
  • A supportive and collaborative team environment
  • Flexible working arrangements

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.