Asset Services Support Coordinator

1 week ago


Gloucester, Gloucestershire, United Kingdom Probo Medical Ltd Full time

We are seeking a highly organized and detail-oriented Parts Sourcing and Service Support Specialist to join our dynamic Service Coordination team at Probo Medical Ltd. The successful candidate will be responsible for coordinating deliveries to and from our hubs, supporting our stores team with confirming parts received, and ensuring that our CRM system is up-to-date.

The ideal candidate will have excellent IT skills, with experience using Microsoft packages and Salesforce CRM. They will also possess a good level of analytical skills, with the ability to process data and make informed decisions. Additionally, they will be able to work autonomously, with a flexible and creative approach to problem-solving.

The role will involve:

  • Data processing of pricing requests on Salesforce
  • Item receipting assets bought in on Salesforce
  • Data processing of sourcing requests on Salesforce
  • Liaising with field service for RMAs following service calls
  • Confirming correct parts have been received and updating Salesforce
  • Providing support and holiday cover for the team
  • Occasional completion of requests for the booking in of part deliveries across hubs

The successful candidate will be a team player, with excellent communication and interpersonal skills. They will be able to maintain good internal relationships with all areas of the business and support collaborative working.

We offer a competitive salary, bonus scheme, company pension, health and wellbeing programme, on-site parking, and private medical insurance.



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