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Service Advisor

4 weeks ago


Norwich, Norfolk, United Kingdom Perfect Placement Uk Ltd Full time
Service Advisor Job Description

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement Uk Ltd. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience when visiting our dealership.

Key Responsibilities:
  • Communicate with customers to understand their vehicle's needs and provide solutions to meet those needs.
  • Produce job cards and update customer and vehicle records accurately and efficiently.
  • Prepare and complete invoices, ensuring that all necessary information is included.
  • Advise customers on estimated costs of repairs and timescales of work due to be completed.
  • Perform other ad-hoc duties as required to support the Service Department.
Requirements:
  • Previous experience as a Service Advisor or in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Familiarity with motor dealership database software.
What We Offer:
  • A competitive salary of up to £26,000 with an OTE of circa £32,000.
  • A fantastic opportunity to work with a reputable and established dealership.
  • A supportive and collaborative team environment.