Outbound Client Services Representative

3 weeks ago


Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time
Outbound Client Services Advisor

We are seeking a talented and career-driven individual to join our team as an Outbound Client Services Advisor. This role is perfect for someone who is passionate about providing exceptional customer service and has a strong background in telesales or customer-facing roles.

Key Responsibilities:
  • Establish and build relationships with accountants and legal referral partners to ensure their clients receive excellent service from us.
  • Make outbound calls to new business enquiries to establish the position of their business and discuss the liquidation process.
  • Generate new business through warm business-lead calls and follow up with clients to ensure they are satisfied with our services.
Requirements:
  • Confident telephone manner and ability to work in a phone-based role.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in IT systems and able to write concise and well-structured letters and emails.
What We Offer:
  • Full-time or part-time opportunity, Monday to Friday 9am - 5.30pm.
  • 25 days annual leave (plus bank holiday) and company bonus.
  • Flexibility with regards to working hours.
  • Opportunity to work in a progressive and expanding business with high-quality training and career progression opportunities.

This is a fantastic opportunity for a motivated and self-starting individual who is looking for a hybrid/remote role and the chance to work in a dynamic and forward-thinking company.



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