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Customer Service Representative

2 months ago


Camborne, Cornwall, United Kingdom LiveWest Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Adviser to join our team at LiveWest. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our residents.

Key Responsibilities:
  • Provide timely and effective support to customers via multiple communication channels.
  • Collaborate with colleagues across the business to resolve customer issues and deliver high-quality services.
  • Maintain accurate records and efficiently manage multiple tasks using various IT systems.
Requirements:
  • A strong commitment to delivering excellent customer service.
  • Outstanding communication skills, with the ability to be patient and empathetic with our diverse customer base.
  • An inquisitive mindset with the ability to gather essential information to resolve issues on the first contact.
  • Proficient IT and record-keeping skills, with the ability to multi-task effectively.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
About Us:

LiveWest is a leading provider of affordable housing in the South West, with a mission to create better living for better lives. We are committed to delivering high-quality services and support to our residents, and we are seeking a talented and dedicated individual to join our team.