Assistant Manager
7 days ago
Job Summary
Zerodegrees, a renowned National Microbrewery Bar and Restaurant brand, is seeking a skilled Assistant Manager to join our Blackheath team and contribute to the site's success.
About Us
We are a dynamic and award-winning company that puts our guests and team at the heart of everything we do. Our mission is to provide an exceptional dining and drinking experience, with a focus on fresh food, premium beverages, and outstanding customer service.
Key Responsibilities
- Assist the General Manager and Deputy General Manager in all aspects of running the site, including staff management, customer service, and inventory control.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase team engagement.
- Collaborate with the kitchen and bar teams to ensure seamless service delivery and high-quality food and drink offerings.
- Monitor and control costs, including labor, inventory, and supplies, to maintain profitability.
- Provide exceptional customer service, responding to customer feedback and concerns in a timely and professional manner.
Requirements
- Proven experience as an Assistant Manager in a similar environment, with a strong track record of success.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Passion for fresh food, beer, and premium wines and spirits, with a deep understanding of the industry.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer
- A competitive salary with regular appraisals and opportunities for growth and career advancement.
- A quarterly bonus scheme and comprehensive benefits package.
- Full induction and ongoing training, including coaching and mentoring.
- A real work-life balance, with flexible scheduling and opportunities for professional development.
- Free staff meal on shift and discounted food and drinks across all sites.
- Regular incentives and competitions, recognizing and rewarding outstanding performance.
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