Assistant Service Manager
3 weeks ago
Job Title: Assistant Service Manager
Location: Audi Bexley
Job Type: Full-Time
Industry: Automotive Retail
Job Description:
We are seeking an experienced Assistant Service Manager to join our team at Marshall Motor Group. As a key member of our aftersales department, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors.
Key Responsibilities:
- Provide exceptional customer care and satisfaction through effective communication and problem-solving skills.
- Identify areas for improvement in the service reception department to enhance performance and customer satisfaction.
- Develop and maintain professional relationships with customers, dealership colleagues, suppliers, and external representatives.
- Plan and manage time effectively to ensure all tasks are completed efficiently.
Requirements:
- Proven experience in a similar role within the automotive retail industry.
- Ability to remain professional, calm, and positive in challenging situations.
- Proactive mindset and a positive, can-do attitude.
About Marshall Motor Group:
Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular car manufacturers. We are passionate about our people and customers, and we offer a range of benefits, including competitive salary, OTE, and a comprehensive benefits package.
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