Healthcare Navigator
2 months ago
Job Summary:
Norfolk County Council is seeking a skilled and dedicated Integrated Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in coordinating patient care and ensuring seamless transitions between healthcare services.
Key Responsibilities:
- Develop and maintain strong relationships with patients, families, and healthcare providers to ensure comprehensive care planning.
- Coordinate patient care activities, including scheduling appointments, managing medical records, and communicating with healthcare teams.
- Collaborate with healthcare professionals to identify and address patient needs, and develop strategies to improve patient outcomes.
- Provide education and support to patients and families on healthcare services, benefits, and resources.
- Participate in quality improvement initiatives to enhance patient care and services.
Requirements:
- Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Knowledge of healthcare services, benefits, and resources, with a strong understanding of patient needs and preferences.
- Ability to work independently and as part of a team, with a strong commitment to patient-centered care.
What We Offer:
- A competitive salary and benefits package, including a generous holiday entitlement and flexible working opportunities.
- Opportunities for professional growth and development, with a strong focus on employee well-being and satisfaction.
- A dynamic and supportive work environment, with a team of dedicated professionals who share a passion for delivering high-quality patient care.
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