Customer Sales Consultant
3 weeks ago
Customer Sales Consultant - Part Time
We are seeking individuals with robust sales and customer service expertise.
Our commission framework for this outbound team offers £3 per site visit scheduled upon achieving Level 5 Quality Control (QC) and £4 per booking upon reaching Level 4 QC. The commission is uncapped, integrated with the monthly salary, and subject to standard deductions.
Ventrica is expanding, presenting numerous new opportunities for variety and growth within the role.
Key Responsibilities:
- Maintain a positive and proactive attitude
- Serve as the primary contact for all customer inquiries
- Act as a brand ambassador for your assigned client
- Deliver exceptional customer service
- Ensure the customer remains the focal point of every interaction
Required Qualifications:
- Prior experience in sales
- Strong background in customer service
- A genuine passion for providing excellent customer service with an empathetic approach
- Exceptional social service etiquette, with the ability to adapt your communication style to meet the needs of each customer
- Excellent written and verbal communication skills
- Ability to work collaboratively within a team
- Proficient IT skills
- Flexibility, professionalism, ambition, and a willingness to learn
- Strong attention to detail and highly organized
Work Schedule:
- Part-time - 20 hours per week
- Shifts include Tuesday and Wednesday from 09:00-13:00, Saturday from 09:00-15:00, and Sunday from 10:00-16:00
About Ventrica:
Ventrica is an innovative and rapidly growing customer management organization that provides outsourced customer service for a variety of prestigious brands. In 2022, we received Gold for Most Effective Application of Technology and Silver for Outsourced Contact Centre of the Year at the European Contact Centre & Customer Service Awards. Additionally, we were honored with Gold for Manager of the Year and Silver for Head/Director of the Year at the UK National Contact Centre Awards.
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