Customer Sales Consultant

3 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom Ventrica Full time

Customer Sales Consultant - Part Time

We are seeking individuals with robust sales and customer service expertise.

Our commission framework for this outbound team offers £3 per site visit scheduled upon achieving Level 5 Quality Control (QC) and £4 per booking upon reaching Level 4 QC. The commission is uncapped, integrated with the monthly salary, and subject to standard deductions.

Ventrica is expanding, presenting numerous new opportunities for variety and growth within the role.

Key Responsibilities:

  • Maintain a positive and proactive attitude
  • Serve as the primary contact for all customer inquiries
  • Act as a brand ambassador for your assigned client
  • Deliver exceptional customer service
  • Ensure the customer remains the focal point of every interaction

Required Qualifications:

  • Prior experience in sales
  • Strong background in customer service
  • A genuine passion for providing excellent customer service with an empathetic approach
  • Exceptional social service etiquette, with the ability to adapt your communication style to meet the needs of each customer
  • Excellent written and verbal communication skills
  • Ability to work collaboratively within a team
  • Proficient IT skills
  • Flexibility, professionalism, ambition, and a willingness to learn
  • Strong attention to detail and highly organized

Work Schedule:

  • Part-time - 20 hours per week
  • Shifts include Tuesday and Wednesday from 09:00-13:00, Saturday from 09:00-15:00, and Sunday from 10:00-16:00

About Ventrica:

Ventrica is an innovative and rapidly growing customer management organization that provides outsourced customer service for a variety of prestigious brands. In 2022, we received Gold for Most Effective Application of Technology and Silver for Outsourced Contact Centre of the Year at the European Contact Centre & Customer Service Awards. Additionally, we were honored with Gold for Manager of the Year and Silver for Head/Director of the Year at the UK National Contact Centre Awards.



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