Assistant Aftersales Manager
3 days ago
Location: Edgware, NW9 6TH
Salary: Between £35,000 - £40,000 (depending on experience) + bonus + Benefits
Full Time and Permanent: 42.5 hours a week – Mon-Fri and 1 in 4 Saturdays
We are seeking an exceptional Assistant Aftersales Manager to join our team at our dealership in Edgware. As a key member of our team, you will be responsible for driving customer satisfaction and ensuring the highest level of service is maintained.
Key Responsibilities:
- Support the effective management of the dealership's Aftersales function.
- Deliver exceptional customer experiences, meeting and exceeding our clients' expectations.
- Anticipate and identify customer needs, building strong relationships and resolving issues promptly.
- Collaborate with colleagues to share knowledge and expertise, driving business performance and profit.
- Identify opportunities for process improvements, reducing waste and enhancing quality.
As a valued member of our team, you will enjoy a competitive salary, generous rewards, and a structured approach to training and development. You will also have access to a range of benefits, including:
- Industry-leading package
- 33 days annual leave (including bank holidays) + annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Employee vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
A full and valid driving licence is required for this role.
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