Student Enquiries Coordinator
4 weeks ago
The University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. As part of this model, the Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students.
Key Responsibilities- Lead and coach a team of Future Student Enquiries Administrators to provide enquiry management and general assistance services.
- Collaborate with other student service providers to ensure consistent and collaborative service delivery.
- Set and monitor service standards to drive future service improvements.
- Interrogate and share data from enquiry channels to inform service development.
As a member of the SSD team, you will be part of a dynamic and student-centred service delivery model. You will have the opportunity to work with a range of stakeholders, including prospective and current students, to provide high-quality support and services.
The University of Hull is committed to providing a supportive and inclusive work environment. We offer a range of benefits, including professional development opportunities and a competitive salary package.
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Student Enquiries Coordinator
1 month ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries CoordinatorThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the University's student portal, CRM, and unified telephony.As a key member...
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Student Enquiries Coordinator
1 month ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries CoordinatorThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services through the University's student portal, CRM, and unified telephony.As a key member...
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Future Student Enquiries Coordinator
2 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Services Enquiry Management RoleThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student...
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Student Enquiries Coordinator
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries Administrator RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through various channels.The Future...
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Student Enquiries Coordinator
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries Administrator RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through various channels.The Future...
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Student Enquiries Coordinator
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...
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Student Enquiries Coordinator
4 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time{"h1": "Student Enquiries Administrator Role", "p": "At the University of Hull, we are committed to delivering exceptional student services. As a Student Enquiries Administrator, you will play a vital role in providing timely and effective support to prospective and current students. Your key responsibilities will include responding to inbound enquiries via...
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Student Enquiries Administrator
2 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries Administrator Role OverviewThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's...
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Student Enquiries Administrator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries Administrator Role OverviewThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's...
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Student Enquiry Manager
2 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleWe are seeking an experienced Student Enquiry Manager to join our Student Service Delivery (SSD) team. In this role, you will be responsible for leading and coaching a team of Future Student Enquiries Administrators to provide enquiry management and general assistance services to prospective students, applicants, and agents.Key...
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Student Enquiries Administrator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Enquiries Administrator Role OverviewThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and knowledge sharing. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through various channels.As a...
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Student Services Coordinator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Services CoordinatorThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and knowledge sharing. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal, CRM,...
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Student Services Coordinator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Services Coordinator Role SummaryThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. As part of this initiative, the Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students. The...
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Student Experience Coordinator
2 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleThe University of Hull is adopting a new professional service delivery model, centralising services and driving continuous improvement.The Student Service Delivery (SSD) team plays a vital role in enquiry management and information services, supporting student-centred service delivery across services.As part of the SSD team, the Future Students...
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Future Student Enquiries Team Lead
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Services Delivery Team OverviewThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and knowledge sharing. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student...
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Student Services Coordinator
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeAbout the RoleThe University of Hull is adopting a new professional service delivery model, centralising services to ensure efficient operation and capacity for growth. The Student Service Delivery (SSD) team provides enquiry management and information services for prospective and current students through the University's student portal, CRM, unified...
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Student Enquiry Management Specialist
2 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeCompany OverviewThe University of Hull is a leading institution in the UK, renowned for its academic excellence and innovative approach to education.We have adopted a new professional service delivery model, which has enabled us to streamline our services and provide a more efficient experience for our students.The Student Service Delivery team is at the...
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Student Service Delivery Coordinator
5 days ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full time**About the Role**The University of Hull is adopting a new service delivery model to improve student services. As part of this initiative, the Student Service Delivery team is seeking a seasoned professional to lead and coach a team of administrators in providing customer-focused enquiry management and conversion processes for prospective students,...
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Student Service Delivery Manager
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeStudent Service Delivery Manager Role OverviewThe University of Hull has adopted a new professional service delivery model, centralising services to ensure efficient operation and knowledge sharing. The Student Service Delivery team provides enquiry management and information services through the University's student portal, CRM, and unified telephony.As a...
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Student Service Delivery Manager
3 weeks ago
Hull, Kingston upon Hull, United Kingdom University of Hull Full timeThe University of Hull has adopted a new professional service delivery model to ensure efficient operation of central teams, sharing knowledge and best practice to drive continuous improvement.The Student Service Delivery team provides enquiry management and information services for prospective and current students through the University's student portal,...