Branch Support Specialist

1 day ago


Cambridge, Cambridgeshire, United Kingdom Williams Trade Supplies Careers Full time
Branch Assistant Role

We are seeking a highly skilled and motivated Branch Assistant to join our team at Cambridge. As a key member of our branch, you will be responsible for providing exceptional customer service, processing quotes, maintaining the branch and warehouse, and assisting with deliveries.

Key Responsibilities:
  • Serving Customers: Handle incoming enquiries, process quotes, and provide excellent customer service on the trade counter and over the phone.
  • Warehouse and Stock Management: Maintain the branch and warehouse, including stock rotation and general housekeeping.
  • Delivery and Logistics: Receive, check, and store incoming goods, accurately pick orders, and carry out deliveries in the local area.
  • General Duties: Assist with general duties as directed by the Branch Manager and their assistant.
Requirements:
  • Customer Service Skills: Excellent customer service skills, with the ability to communicate effectively with customers and colleagues.
  • Flexibility: A flexible approach to duties and tasks, with the ability to adapt to changing priorities.
  • Teamwork: An enthusiastic team player with the ability to make a positive contribution to the team.
  • Driving Licence: Hold a full UK driving licence.
What We Offer:
  • Competitive Salary: A salary of up to £25,000.
  • Working Hours: 40-hour working week, Monday - Friday.
  • Annual Leave: 33 days annual leave, increasing with the length of service.


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