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Assistant Branch Manager

2 months ago

Cambridge, Cambridgeshire, United Kingdom Vp plc Full time
About the Role

We are seeking a highly skilled and experienced Assistant Branch Manager to join our team at Vp plc. As a key member of our operational branch team, you will play a pivotal role in maintaining our position as the Nation's leading Tool hire business.

Key Responsibilities
  • Support the Branch Manager and team in day-to-day duties, ensuring the efficient running of the branch.
  • Supervise the hire desk and drivers' schedules, ensuring timely delivery and collection of all assets.
  • Support the workshop, ensuring all assets are in good working order and any repairs are managed effectively.
  • Awareness of the branch's Profit and Loss (P&L) with a proactive approach to maximizing it.
  • Assist in ensuring sound compliance of the branch, supporting all administrative duties.
  • Ensure branch colleagues are trained and developed effectively to perform their roles.
Requirements
  • Experience of working in a supportive role.
  • Exceptional communication skills.
  • Passion for delivering excellent customer service.
  • Ability to effectively manage change and be flexible.
  • Good attention to detail with a high level of accuracy.
  • Capable of building strong relationships.
  • Positive role model and strong motivator.
  • Ability to cope under pressure in a high-volume environment and multitask.
  • Excellent administration skills – able to demonstrate a high level of accuracy.
  • Ability to work on own initiative.
What We Offer
  • Competitive salary.
  • Competitive bonus scheme.
  • Salary sacrifice pension.
  • 25 days holiday + bank holidays.
  • Additional holiday purchase scheme.
  • Free Tool Hire.
  • Life Assurance cover 3x salary.
  • Share save scheme.
  • Eye care vouchers.
  • Recommend a friend scheme.
  • Learning & Development – commitment to upskilling and developing our people, structured in-house training available alongside external training where required.
  • Cycle to work scheme.
  • Long service recognition.
  • My Vp discounts – a variety of discounts and rewards on thousands of well-known brands.
  • Discounts on HP products.
  • EE mobile contract discount offers.
  • Gym discounts.
  • Health Shield (discounted premiums on health care cash plan).
  • Regit Assist 24/7 accident helpline – free joining.