Branch Manager Assistant

4 weeks ago


Cambridge, Cambridgeshire, United Kingdom Williams Trade Supplies Full time
Assistant Branch Manager

We are seeking an experienced and skilled Assistant Branch Manager to support our Branch Manager in delivering exceptional customer service, driving business growth, and managing the branch in their absence.

Key Responsibilities:

  • Collaborate with the Branch Manager to develop and implement strategies to enhance customer satisfaction and loyalty.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support the Branch Manager in managing the branch, including supervising staff, managing inventory, and maintaining a safe and secure work environment.
  • Contribute to the development and implementation of business plans, targets, and initiatives to drive growth and profitability.
  • Build and maintain strong relationships with customers, suppliers, and other stakeholders to promote the company's reputation and interests.

Requirements:

  • Proven experience in a similar role, with a strong track record of delivering results and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and stakeholders.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.


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