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Customer Service Ambassador
2 months ago
We're seeking a skilled Receptionist to welcome guests at our Weymouth Seafront Premier Inn. As the face of our hotel, you'll use your excellent customer service skills to ensure a warm and memorable experience for our visitors.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
- Collaborate with the housekeeping team to ensure rooms are prepared to the highest standards.
- Process payments, handle guest queries, and maintain accurate records.
What We Offer:
- A competitive hourly rate, up to £ per hour.
- A permanent contract with guaranteed hours, allowing you to plan your week with confidence.
- Training and support to help you succeed in your role.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
- Pension and saving schemes, including a company pension and save as you earn scheme.
- Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
- A complimentary Premier Inn breakfast for 2 when you join us.
About Us:
We're Whitbread, the UK's leading hospitality business. We believe in creating a welcoming and inclusive environment for our guests and colleagues alike. We're committed to diversity and welcome applications from under-represented groups, including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community.
