Claims Professional

1 week ago


Leeds, Leeds, United Kingdom QBE Management Services (UK) Limited Full time

About the Role

We are seeking a skilled Claims Adjuster to join our European Claims team at QBE Management Services (UK) Limited. As a Claims Adjuster, you will be responsible for handling a variety of London Market Claims, including Professional Indemnity, Construction, International Property, International Casualty, and Marine & Energy.

Key Responsibilities

  • Deliver a world-class service to customers by accurately triaging and managing claim files through to settlement, prioritizing new and existing work appropriately, and ensuring that they are adequately reserved and settled economically and fairly.
  • Proactively own the transition of existing cases into the department and manage ad-hoc claims reports for stakeholders as required.
  • Work collaboratively as a team player to support market-leading claims operations.
  • Support projects related to Operational Excellence, Analytics, or Automation.

About You

  • You will have strong organizational skills, effective communication skills, and a strong and constructive team player attitude.
  • Experience in Commercial Claims handling or Fee Earner is desirable, as well as experience handling PI/casualty claims.
  • You will be able to demonstrate a reasonable level of IT competency, including Excel, and possess excellent negotiating skills.
  • A curious and positive attitude, with the ability to read and interpret complex documents, is essential.

Why QBE?

At QBE, we value our people as our most precious asset and strive to create a workplace culture where all our people feel included. We are committed to building a diverse workforce that is reflective of the communities we operate in. Our commitment to diversity, equity, and inclusion has earned us recognition, including the 5-star Diversity, Equity, and Inclusion (DEI) awards.

We offer a range of benefits and initiatives to support our people's wellbeing and career aspirations, including flexible parental leave and employee network groups. Our QBE DNA is built on the principles of fairness, inclusivity, and social responsibility, and we are proud to have partnerships with organizations such as Stonewall and Working Families.



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