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Senior Claims Professional

2 months ago

Leeds, Leeds, United Kingdom Avencia Consulting Services Full time

About Us

Avencia Consulting Services is a leading insurance consulting firm that partners with top insurers to deliver exceptional claims services. We are seeking a highly skilled Senior Claims Professional to join our team in Leeds.

The Opportunity

Our claims department is dedicated to providing a proactive, efficient, and cost-effective service to our clients and brokers. We strive to maintain our integrity while being flexible and adaptable in managing claims. Our team works closely with underwriting teams to facilitate seamless communication and idea exchange, ensuring a high-quality product and customer service delivery.

What You'll Be Doing

  • Take full responsibility and accountability for your workload of claims, covering various classes of business with a focus on Professional Indemnity, Employers Liability, Public Liability, and Care.
  • Prioritize work, manage time effectively, and meet deadlines to see claims through to final settlement in a proactive manner.
  • Develop a detailed knowledge of policy wordings and their application for Professional Indemnity, Employers' Liability, Public Liability, and Management Liability claims across all classes of business, as well as a working knowledge of all UK Retail wordings.
  • Maintain good and regular communication with key brokers, ensuring strong relationships are built and maintained.
  • Contribute to team projects as required by the Complex Claims Team Leader and the Head of Insurance Claims.

Our Requirements

  • Have either a claims background or legal background/experience.
  • Experience in care claims, professional indemnity, social welfare would be desirable.
  • Good Microsoft Office skills, including Word, Excel, Access, and Outlook, and the ability to become fully competent with our in-house systems.
  • Studying towards or having a real desire to study towards CII qualifications (Markel funded).
  • Excellent written and oral communication skills.
  • Excellent organization skills.