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Administrative Assistant

2 months ago

Prestwick, United Kingdom NHS Ayrshire & Arran Full time

NHS Ayrshire & Arran is committed to fostering an inclusive and diverse work environment, where every employee feels valued and empowered to contribute their best.

About Us:

NHS Ayrshire & Arran is one of 14 territorial NHS Boards within NHS Scotland, working together to achieve the healthiest life possible for everyone in Ayrshire and Arran.

Our Mission:

We strive to provide exceptional healthcare services, driven by our core values of compassion, respect, and excellence.

Job Summary:

We are seeking a highly skilled and flexible Administrative Assistant to join our team at Biggart Hospital. As a key member of our reception team, you will provide comprehensive clerical support to the District Nurse South teams, handling a variety of administrative functions with ease.

Key Responsibilities:

  • Provide exceptional customer service, responding to calls, emails, and in-person inquiries with professionalism and poise.
  • Manage referrals and tasks on EMIS Web, ensuring accuracy and efficiency in data entry and processing.
  • Perform a range of administrative duties, including data entry, filing, and record-keeping, with a high level of attention to detail.
  • Collaborate with colleagues, relatives, and patients to resolve issues and provide support as needed.
  • Stay up-to-date with changing policies, procedures, and software systems, applying new knowledge and skills to improve performance.

Requirements:

  • SVQ2 in Business/Administration or equivalent experience.
  • Relevant IT qualifications (ECDL) and keyboard skills.
  • Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
  • Knowledge of TRAKCARE and EMIS Web, with a willingness to learn and adapt to new systems.

What We Offer:

NHS Ayrshire & Arran offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a valued member of our team, you will enjoy a competitive salary, excellent benefits, and the satisfaction of making a real difference in the lives of our patients and communities.