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Appointment Coordinator
2 months ago
About the Role
The Department of Nutrition and Dietetics is seeking a dedicated and organized Appointment Coordinator to support our well-established Admin and Clerical Team at Royal Stoke Hospital. This maternity leave position offers an opportunity to contribute to a vital service within UHNM.
You will be part of a team of seven, providing essential administrative support to clinical dietitians who serve patients across North Staffordshire. Your key responsibilities will involve managing waiting lists, scheduling appointments, maintaining spreadsheets, and ensuring accurate patient records.
Key Responsibilities
- Manage outpatient waiting lists and booked clinics, including cancellations and rescheduling to optimize clinic capacity.
- Liaise with clinical leads and central appointment teams to ensure smooth clinic operations and efficient patient flow.
- Maintain accurate patient records using electronic systems such as Careflow, I-portal, and Medisec Trust.
- Utilize Microsoft Office Suite, particularly Excel, to manage data and generate reports.
- Communicate effectively with patients, carers, other departments, and external contacts, demonstrating tact and diplomacy.
About Us
University Hospitals of North Midlands NHS Trust is a leading healthcare provider serving a population of over three million. We are renowned for our facilities, teaching, research, and commitment to delivering high-quality patient care.
We offer a supportive and collaborative work environment where you can develop your skills and contribute to making a real difference in the lives of our patients.
