Portering Dispatch Supervisor
2 weeks ago
About Guy's and St Thomas' Hospital
Guy's and St Thomas' Hospital is one of the UK's largest NHS Trusts, providing care for a diverse population in the heart of London. We are dedicated to delivering high-quality, personalized care to all our patients, putting their needs at the forefront of everything we do.
About the Portering Department
The Portering Department operates 24/7 across two large hospital sites. With a team of 126 full-time equivalent staff, our primary objective is to provide exceptional service to patients, visitors, and our own staff. We handle a wide range of tasks, ensuring the smooth operation of the hospitals.
Job Summary
We are seeking dedicated and professional individuals with a strong work ethic to join our team of Portering Dispatch Supervisors. This role involves supervising daily portering operations and managing the computerized task allocation system. You will be responsible for dispatching tasks to porters, directing driving staff, and ensuring efficient workflow.
Key Responsibilities
- Supervise day-to-day portering activities and manage the computerised task allocation system.
- Allocate tasks to porters, direct driving staff, and ensure timely completion of assignments.
- Provide support and guidance to portering staff, fostering a positive and productive work environment.
- Maintain accurate records and documentation related to portering operations.
- Collaborate with other departments to ensure seamless coordination of patient care and hospital services.
Skills and Qualifications
- Educated to NVQ Level standard or equivalent experience.
- Proficient in Microsoft Outlook, Excel, and Word.
- Experience working in a large organization.
- Excellent interpersonal and communication skills.
- Ability to motivate self and others.
- Ability to work effectively under pressure.
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