Audi Service Advisor
1 week ago
Job Summary
We are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Ayr Audi. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the full Aftersales department to organise and schedule appointments.
Responsibilities
- Booking MOTs, services, and other repair work for customers
- Advising customers on warranty cover and upselling additional parts and accessories
- Liaising with the Aftersales department to schedule appointments
- Managing customer interactions and ensuring effective communication
- Maintaining accurate customer records
Requirements
To be successful in this role, you will have excellent communication skills, a warm personality, and a real passion for delivering a first-class customer experience. Previous experience using Kerridge/ADP would be an advantage, as well as knowledge of other essential dealer systems. You will be a great team player, able to work independently and use your own initiative.
About Us
Lookers Ayr Audi is a busy dealership with a state-of-the-art showroom. We are committed to providing an exceptional customer experience and are looking for someone who shares our values and passion for delivering outstanding service.
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