German Speaking Customer Service Representative

3 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time
Join MTrec Commercial as a German Speaking Customer Service Administrator

We are seeking a highly skilled and motivated German speaking customer service administrator to join our team. As a customer service administrator, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Provide customer service to clients via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues
  • Develop and maintain a deep understanding of our products and services
  • Stay up-to-date with industry trends and developments
What We Offer:
  • A highly competitive basic salary
  • Opportunities for career growth and professional development
  • A dynamic and supportive team environment
  • A comprehensive benefits package, including health insurance and pension scheme
  • 25 days holiday plus 8 bank holidays

We are committed to providing a positive and inclusive work environment that values diversity and promotes equality. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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