Senior Client Services Professional

6 days ago


Leeds, Leeds, United Kingdom The Talent Crowd Full time £48,000
About the Role

We are seeking a highly skilled and experienced Customer Account Director to join our team at The Talent Crowd. As a key member of our Client Services team, you will be responsible for leading and managing clients across various sectors, both B2C and B2B.

Key Responsibilities
  • Lead and manage client relationships to drive business growth and account development.
  • Work closely with the Client Services Director to develop and implement client strategies.
  • Manage and mentor a small team of Account Managers/Execs to ensure excellent client service delivery.
  • Ensure all client projects are delivered on time, within scope, and budget.
  • Develop and maintain strong relationships with clients to ensure long-term partnerships.
Requirements
  • Proven experience in client services, preferably in an integrated agency environment.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Strong operational excellence skills, with the ability to ensure all client projects are delivered on time and within budget.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced client services professional looking for a new challenge, we would love to hear from you.



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