Dining Room Supervisor
2 months ago
About Daphne's Restaurant
Daphne's, a renowned Italian restaurant in South Kensington, is committed to delivering exceptional dining experiences. Our team is dedicated to providing top-notch service, ensuring that every guest feels welcome and valued.
Job Summary
We are seeking a skilled and customer-focused Restaurant Host to join our dynamic team. As a Restaurant Host, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant.
Key Responsibilities:
- Guest Greeting and Welcome: Greet and welcome guests with warmth and professionalism, ensuring a positive first impression.
- Reservation Management: Manage reservations accurately and efficiently, ensuring seamless table assignments.
- Service Coordination: Coordinate with the service team to ensure a seamless dining experience, maintaining high standards of service and guest satisfaction.
- Communication and Interpersonal Skills: Develop strong relationships with guests, colleagues, and management, providing excellent communication and interpersonal skills.
- Organizational Skills: Maintain a clean and organized reception area, ensuring a professional and welcoming environment.
Requirements:
- Previous Experience: Previous experience as a receptionist or host in a restaurant or hospitality setting.
- Technical Skills: Experience with Open Table or Seven Rooms.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
- Organizational Skills: Strong organizational skills and attention to detail, with a positive and friendly demeanor.
Benefits:
- Generous Discount: Generous discount off your bill, including drinks, when dining in one of our restaurants across the Group.
- Opportunities for Progression: Unrivalled opportunities for progression across the Group.
- Paid Overtime: Paid overtime.
- Holiday Entitlement: 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a Friend Scheme: Recommend a friend scheme with great bonuses per individual referral.
- Exclusive Access: Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and more.
- Reward Programmes: Reward programmes, long service awards, and staff recognition and incentives.
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