Claims Advisor

6 days ago


Aldershot, Hampshire, United Kingdom Enterprise Mobility Full time

About the Role

We are seeking a skilled Claims Advisor to join our team at Enterprise Mobility. As a Claims Advisor, you will play a crucial role in managing vehicle hire and repair for customers involved in non-fault road traffic accidents.

Key Responsibilities

  • Provide exceptional customer service and communicate effectively with customers, body shops, and rental branches
  • Manage repair updates, rentals, and invoices to ensure efficient claims processing
  • Make decisions based on accident circumstances and liaise with loss adjusters, policyholders, brokers, and other third parties
  • Control hire invoices in line with industry standards

Requirements

  • Demonstrated ability to make decisions and work in a targeted environment
  • Excellent analytical, communication, and time management skills
  • Previous claims experience, especially in the credit hire environment, is highly desirable
  • Able to work in a fast-paced environment and meet deadlines

What We Offer

  • A competitive salary and opportunities for career progression
  • A dynamic and supportive work environment
  • Training and development opportunities to enhance your skills and knowledge
  • A chance to work with a leading mobility company and contribute to its success

Location

The role is based in our Aldershot office, which is easily accessible by public transport and offers a range of amenities and services.

Working Hours

The working hours are Monday to Saturday, 8am to 5pm, with 1 in 3 Saturdays off in lieu of a day off during the week. Full-time and part-time opportunities are available.

Security Clearance

All applicants must be able to pass a security check involving financial probity and basic criminality.

About Enterprise Mobility

Enterprise Mobility is a family-owned company with a global presence. We are committed to providing excellent customer service and creating opportunities for our employees to grow and develop their careers.

Equal Opportunities

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment and promoting diversity and inclusion in all aspects of our business.

Contact Us

If you are interested in this role and would like to learn more, please contact us at [insert contact information].


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