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Head of Ecommerce Customer Analytics Strategist

2 months ago

London, Greater London, United Kingdom Levi Strauss & Co Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our Ecommerce and Customer Analytics efforts in Europe. As the Head of Ecommerce Customer Analytics Strategist, you will be responsible for developing and implementing a comprehensive analytics strategy that drives business growth, optimizes customer experience, and fosters customer loyalty.

Key Responsibilities
  • Develop and implement a data-driven analytics strategy that aligns with business objectives and supports revenue growth, customer satisfaction, and retention goals.
  • Lead a team of data analysts and collaborate with key stakeholders to translate insights into concrete strategies and initiatives.
  • Design and implement data visualization tools and reports to effectively communicate insights to diverse audiences.
  • Develop advanced data analysis, predictive modeling, and machine learning initiatives to create actionable insights that support maximizing Levi's Digital Revenue.
  • Partner with Ecommerce and loyalty teams to translate insights into action and measure the impact of implemented initiatives.
Requirements
  • 8+ years of experience in Ecommerce analytics, customer analytics, trading analytics, or a related field.
  • 5+ years of people management experience with a proven track record of leading motivated teams.
  • Proven track record of developing and implementing successful data-driven strategies that drive growth, improve customer loyalty, and optimize trading outcomes.
  • Strong analytical skills and experience using various data analysis tools and techniques.
  • Strong proficiency in Adobe, Segment data tool, and other relevant technologies.
What We Offer

As a member of our team, you will have the opportunity to work with a global leader in the apparel industry, driving innovation and growth through data-driven insights. You will be part of a collaborative and dynamic team that values creativity, entrepreneurship, and customer focus.