Digital Workplace Analyst

2 days ago

Bradford, Bradford, United Kingdom LG Technology Ltd Full time

Job Title: Digital Workplace Analyst

Job Summary:

We are seeking a highly skilled Digital Workplace Analyst to join our team at LG Technology Ltd. As a Digital Workplace Analyst, you will be responsible for providing technical support and assistance to our customers, ensuring that they receive the best possible service.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of our products and services
  • Provide excellent customer service and ensure customer satisfaction

Requirements:

  • Previous experience in a technical support role
  • Strong technical skills and knowledge of computer systems and software
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Bachelor's degree in Computer Science, Information Technology, or related field

Working Environment:

Our team is committed to providing exceptional customer service and support. We are a dynamic and innovative company that values teamwork, collaboration, and continuous learning.

About Us:

LG Technology Ltd is a leading provider of converged broadband, video, and mobile communications. We are committed to delivering exceptional customer experiences and innovative solutions that meet the evolving needs of our customers.

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