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Infoblox Technical Support Specialist

3 months ago

Remote Nationwide, United Kingdom ARC IT Recruitment Full time
Job Overview

Infoblox Support Engineer - Contract Position

Remote Work Opportunity
Competitive Daily Rate, Outside IR35

About the Position:

We are in search of a proficient Infoblox Support Engineer to enhance our client's growing team. This remote position is dedicated to delivering expert assistance and implementation for Infoblox Grid and DDI solutions. Candidates with a robust background in network management and expertise in Infoblox technologies are encouraged to consider this opportunity.

Primary Responsibilities:

Grid Integration:

  • Integrate new Grid members utilizing CLI.
  • Diagnose and rectify Grid integration challenges.
  • Work alongside the Firewall team to confirm the necessary ports are open and secure.

License Management:

  • Oversee Grid and service licenses via the Infoblox Support Portal.
  • Upload Grid and service licenses through CLI and GUI.

DDI Configuration:

  • Establish and manage DNS Name Server Groups.
  • Set up DHCP Failover Associations.
  • Configure Network Views and Extensible Attributes.
  • Import IPAM Networks and Network Containers from CSV files.

Access Control Management:

  • Configure administrators, admin groups, roles, and permissions.
  • Limit access to the GUI, API, or CLI as needed.

Certificate Management:

  • Create Infoblox Certificate Signing Requests (CSRs).
  • Upload and manage CA-signed certificates.

Documentation Responsibilities:

  • Revise detailed-level design documents.
  • Draft comprehensive handover documentation for the Service Desk.

Required Skills:

  • Demonstrated experience with Infoblox Grid and DDI solutions.
  • Strong CLI and GUI proficiency for Infoblox products.
  • Thorough understanding of network protocols and security, particularly regarding DNS and DHCP.
  • Experience in producing technical documentation.
  • Exceptional problem-solving and communication abilities.

If you possess the necessary skills and experience, we encourage you to submit your CV for consideration.