Retail Sales Specialist
4 weeks ago
Retail Sales Specialist
At Columbia, we share your enthusiasm for the great outdoors. Our products are available globally, but we take pride in our roots in the Pacific Northwest, where nature is our inspiration.
Every item we create and every initiative we pursue is guided by our founder Gert Boyle's philosophy: "It's perfect. Now make it better." As leaders in continuous improvement, we are always advancing.
We are committed to protecting the outdoors and ensuring the health of our planet. We empower individuals to fully experience nature.
And we believe in your potential.
POSITION OVERVIEW
We are seeking a skilled Retail Sales Specialist to become part of our Columbia Retail team.
You will be part of a diverse and vibrant European Retail team operating across multiple countries.
As a Retail Sales Specialist, your role will be crucial in delivering an exceptional in-store experience for our customers. As a representative of our brand, your objective will be to comprehend customer needs, provide product recommendations, and propose effective solutions. Additionally, you will assist with visual merchandising to enhance sales engagement.
KEY RESPONSIBILITIES
Deliver outstanding service to all customers by offering informed advice on our products, enhancing the consumer experience through our Customer Service best practices. Act as a proud representative of Columbia by sharing insights on current product features and advantages. Build customer loyalty through high-quality interactions aimed at increasing brand engagement and driving sales. Ensure all products are displayed according to the Company's visual merchandising guidelines. Support stock management and product deliveries. Maintain the store's appearance to high standards. Show eagerness to learn and take advantage of all opportunities for personal development and performance enhancement. Foster a positive work environment and maintain effective communication with all levels of management and staff. Adhere to company policies and procedures while suggesting improvements.QUALIFICATIONS FOR SUCCESS
Previous experience in customer service or sales is preferred. Experience in retail is a plus.
A passion for customer service and a love for engaging with people.
Proficient in the official language of the country; knowledge of English is advantageous.
Enjoy working collaboratively in a team and possess strong interpersonal skills.
Comfortable with numbers and capable of performing basic calculations.
Eager to be part of a high-performing team that embraces challenges.
An outdoor enthusiast who enjoys sharing their passion.
Flexible availability, including weekends and holidays.
BENEFITS OF WORKING WITH US
You will have the chance to work for a company that positively impacts individuals, communities, and the environment. One of our core values is to act ethically, not just for our company, but also for our consumers, customers, employees, and their communities.
Furthermore, you will have the opportunity to:
Develop new skills, unlock your potential, and advance within our organization.
Be part of an inclusive employer where diversity and equity foster creativity and empowerment.
Engage with a company that prioritizes your well-being to help you be your best self.
Enjoy special staff discounts on all our products.
Ready to embrace the outdoors with Columbia? Together, let's make nature accessible for everyone.
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