Senior User Researcher
4 hours ago
This is an exciting opportunity to contribute to the Defence tribe at Met Office, a leading organisation in delivering products and services that enable the Ministry of Defence and key allies to make informed decisions and achieve operational success.
A Senior User Researcher plays a critical role in working with agile teams to create and evolve multiple or complex products and services, representing the voice of diverse users and defining user-centred design methodologies to deeply understand their needs.
As a Senior User Researcher, you will be part of the Met Office dedicated User Experience team, championing UX best practice within projects to help build a user-focused culture.
Key Responsibilities:- Work independently with minimal support, influencing and mentoring others to drive user-centred design
- Recruit participants for user research and schedule research for products and services
- Plan and lead user research activities across multiple or complex products and services
- Conduct user research to provide insights that inform the creation or iteration of Met Office products and services
- Lead the analysis and synthesis of user research findings using a range of methodologies and techniques
- Present findings and user insights to senior stakeholders, teams, and users to inform decision-making
- Support Product Managers with insights to prioritise UX resources efficiently
- Build user-centred practices in multidisciplinary agile teams
- Supervise and develop other user researchers to assure and improve research practice
- Align user research activities with business needs to inform service propositions
- Recommend the best tools and approaches to understand user needs
- Be an active member of the UX practice to help embed and grow a user-centred culture across the organisation
- Mentor other UX colleagues who have an interest in user research
- Support the UX Lead in driving a user-focused culture
This is a hybrid role based in our Exeter HQ, requiring occasional on-site presence.
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