Account Director
3 weeks ago
We are seeking a highly motivated and experienced Account Director to join our team at Sja's West. As a key member of our Sales and Marketing directorate, you will play a leading part in delivering sales growth to meet our annual financial targets.
As an Account Director, you will be responsible for building and maintaining strong relationships with our major customers, identifying and winning new business opportunities, and driving growth and revenue targets in both First Aid and Health & Safety markets.
You will be a key ambassador for our brand, working closely with our customers to understand their needs and develop tailored solutions to meet their requirements.
Key Responsibilities- Proactively maintain and build positive relationships with major customers, resulting in St John Ambulance being the preferred supplier of first aid and health & safety products and services.
- Grow the business with Major Accounts, responding to pre-qualification questionnaires, submitting bids/proposals, preparing tenders, and identifying opportunities to improve and widen services to customers in line with business strategy.
- Contribute to the overall achievement of both workplace training revenue and/or St John Ambulance supplies, winning and building new major accounts, and retaining and growing the existing customer base.
- Establish and implement contact plans for all major accounts, including virtual/face-to-face visits, phone calls, and customer satisfaction reviews.
To be successful in this role, you will need to have a strong background in sales and business development, with experience of building rapport and developing sustainable relationships with major corporate customers.
You will also need to have excellent interpersonal skills, with the ability to communicate effectively at all levels, and a proven track record of winning, retaining, and growing new customers in a face-to-face environment.
About UsSt John Ambulance is a leading provider of first aid and health & safety services, with a rich heritage and a long history of serving humanity. We are proud of our past and excited about creating a healthier, safer, more resilient future.
We work at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services, and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them.
We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, and we have several networks in place to support our employees, including Multi Culture, Disability and Accessibility, Pride, Family and Carers, and Women's groups.
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