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Patient Care Support Specialist
3 months ago
Position Overview
The Dermatology division is a welcoming and energetic team, operating in a diverse and fast-paced outpatient environment. We deliver comprehensive, surgical, and nurse-led clinics.
This role will primarily be situated at our main site, with potential future opportunities to engage in community-based clinics.
Key Responsibilities
Our patient care support specialists collaborate with medical and nursing staff to assist in both general and surgical clinics, which may involve procedures such as biopsies and excisions.
Working alongside experienced professionals fosters a supportive learning atmosphere, allowing for the development of various dermatological skills pertinent to further assessments and surgical procedures.
We provide a dermatology-specific competency framework to help you track your growth and development.
About Our Organization
Join us at the Norfolk and Norwich University Hospital, a part of a dedicated workforce exceeding 10,000 employees.
As one of the largest NHS trusts in the UK, we offer exceptional acute care to approximately one million residents in the region. Our institution is a teaching and research hospital, leading in innovation and equipped with state-of-the-art facilities.
We collaborate closely with the University of East Anglia, offering educational opportunities for our staff and placements for students. Our workforce is diverse, representing 94 nations worldwide.
We pride ourselves on being a friendly and cooperative hospital, engaging with local services and supporting the N&N Hospitals Charity.
We provide a comprehensive range of NHS benefits and additional perks, including:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi-Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave
- Wagestream - access to a portion of your earnings as you work
- Free Park & Ride service
- 24-hour confidential counseling support
- On-site Nursery
- On-site cafes with staff discounts
- Career development support
- Flexible staff bank
- Salary Sacrifice schemes for lease cars, Cycle to Work, and home electronics
Job Duties
1. To accurately and promptly execute the directives of the Registered Nurse who is responsible for the care provided.
2. To deliver care and perform tasks as outlined in the Trust's Approved core task list for Patient Care Support Specialists.
3. To inform the Registered Nurse of any patient concerns or changes in condition.
4. To respond appropriately to clinical emergencies to ensure patients receive the necessary care.
5. To assist in the admission process under the guidance of the Registered Nurse.
6. To provide and deliver high-quality individualized personal care.
7. To report all care provided to patients within the team to a Registered Nurse.
8. To accurately document all care delivered to patients, with countersignature from a Registered Nurse, maintaining confidentiality at all times.
Candidate Profile
Experience
Essential
- General education to GCSE level in Maths and English grade A-D (or equivalent)
Experience
Essential
- Experience working with individuals or in a team setting
Desirable
- Previous experience as a health or social care support worker
Skills
Essential
- Ability to communicate clearly and effectively in English
Desirable
- Basic computer and IT skills
Attitude and Aptitude
Essential
- Effective role model, demonstrating the values of People Focused, Respect, Integrity, Dedication, and Excellence
- Commitment to Equality, Diversity, and Inclusion
